Item-level RFID Is Not Dead, It Is Essential

From the Principal’s Office This is our last newsletter before Thanksgiving, Black Friday, Cyber Monday, Christmas, Chanukah, New Year, my birthday, and the NRF Conference.  To all our clients, friends, colleagues, we extend our wishes for a prosperous holiday season.  We’ll see many of you at the Jacob Javitz Center in New York in January. […]

A quick look at how rapidly our technical world is changing

From the Principal’s Office It hit me recently again that technology, even confined to the products and services offered just to our industry is moving so fast that it s makes it difficult for those of us who have to keep up with it and understand it (CIOs and Consultants alike).  There are consequences, but […]

Omni-channel retailing spawns the omni-channel conundrum

From the Principal’s Office Retail sales have been soft in most markets with the usual bright exceptions here and there. A man with a lot of security experience but absolutely no retail business experience was named the CIO of Target following the security breach.  Knee-jerk reaction? Mobile POS sans traditional POS registers will become more […]

Credit Card Data Security is a boring subject but necessary – Hello chip-and-pin technology!

From the Principal’s Office Well, the NRF conference was unimpressive, or I missed all the good stuff.  That notwithstanding, I see a resurgence in software development companies bringing POS and Merchandise Management software packages to the market.  You will recall that the particular sector went through some consolidation in the past few years as one […]

Packaged, Licensed Software Applications – To upgrade or not to upgrade?

From the Principal’s Office The economy improves, albeit slowly.  Many retailers are seriously undertaking information systems initiatives, some avant-garde; some are replacing aging systems due to growth, discontinued support, or disenchantment with their current solutions provider.  There is activity in the marketplace.  I thought I would tackle a topic near and dear to every IS […]

Why Satellite Stores are Especially Advantageous in Today’s Economy

From the Principal’s Office Strategic Partner Bob Berger came up with a neat little approach to combining footprint reduction with IT to keep the customer satisfied while reducing operating overhead and fighting the competition.  Give it a read. Bob Amster – Principal, RTG Why Satellite Stores are Especially Advantageous in Today’s Economy By Bob Berger […]

Re-Training Your User Community – an Underutilized Tool

From the Principal’s Office In the last few years I have come to realize that retailers have at their disposal an often underutilized tool that can improve productivity and save significant amounts of money; re-training the user community on how to use existing software assets.- Bob Amster – Principal, RTG   We work with all […]

How Technology Is Helping To Save The Crocodile & The Carpincho

A recent experience with a 2-year-old application for smart phones caused me to ponder the payment landscape and the future need to carry a wallet.  The application I found is called KeyRing, and I thought it was the greatest simple app.  Read on… What do both of these animals have in common?  They are both bred […]

Of Emerging Technologies (And some didn’t see them coming)

From the Principal’s Office The buzzwords during and after the NRF Show are: mobility solutions, tablets, social media, cloud computing, technologies with some of which RTG has some experience.– Bob Amster – Principal, RTG   I didn’t see any excitement about two technologies that have been around a few years and I have always thought […]