From the Principal’s Office This is the second of a series of short articles focused on a specific retail technology that we feel is underutilized, underestimated yet very powerful. Marshall Kay contributed to this topic. We hope you can make practical use of these short articles. Please let us know if we can assist you […]
From the Principal’s Office This is the first of a series of short articles focused on a specific retail technology that we feel is underutilized, underestimated yet very powerful. We will have contributors from within the industry write about some of these as we move along. We hope you can make practical use of these […]
RTG Newsletter Published quarterly by The Retail Technology Group November, 2018 From the Principal’s Office One of the many challenges of growing an apparel business in today’s post apocalypse, omni channel environment, is the paradox that ecommerce is taking sales away from brick-and-mortar stores but, at the same time, and in order to […]
From the Principal’s Office Overused terms are becoming commonplace. As they do, they lose their meaning and people begin assign them their own interpretation of what they mean. So let it be with ’digital transformation.’ I asked a number of industry thought leaders for their interpretation of ‘digital transformation’ in retail, and I got (you […]
From the Principal’s Office As we prepare for the holiday shopping season and for the NRF Big Show we wish you all a happy holiday and a healthy, happy, and prosperous new year. Bob Amster – Principal, RTG The importance of real-time information processing in unified commerce We have all grown […]
From the Principal’s Office Much has happened in the industry since our May Newsletter. We decided to discuss a topic near and dear to many retailers; Omni-channel retailing from the systems perspective. Many retailers, retail publications and CIOs talk about Omni-channel retailing as a necessity. Omni-channel Systems simply provide the customer a consistent brand experience […]
See our views on the subject of this emerging technology and how it plays in certain categories.
There hasn’t been an Instagram most of my life (and I don’t use it now, either). Read more…
First, let us agree that when this madness called BOPIS and BOSS started, it sounded like a very accommodating idea, which it is, but few if anyone paid attention to its unintended consequences. We have three dynamics at work here.
Mass emails can be (are) annoying. The good news is that more and more retailers are getting to know who their customers are, their preferences, and can or will be able to target their emailing campaigns so that they are more relevant and less annoying. Read more of our Braintrust commentary on Retail Wire.