RTG February Newsletter

From the Principal’s Office Overused terms are becoming commonplace.  As they do, they lose their meaning and people begin assign them their own interpretation of what they mean.  So let it be with ’digital transformation.’ I asked a number of industry thought leaders for their interpretation of ‘digital transformation’ in retail, and I got (you […]

RTG November Newsletter

From the Principal’s Office   As we prepare for the holiday shopping season and for the NRF Big Show we wish you all a happy holiday and a healthy, happy, and prosperous new year.   Bob Amster – Principal, RTG   The importance of real-time information processing in unified commerce   We have all grown […]

August RTG Newsletter

From the Principal’s Office Much has happened in the industry since our May Newsletter.  We decided to discuss a topic near and dear to many retailers; Omni-channel retailing from the systems perspective.  Many retailers, retail publications and CIOs talk about Omni-channel retailing as a necessity.  Omni-channel Systems simply provide the customer a consistent brand experience […]

What’s the holdup with EMV cards? We commented on Retail Wire

While we don’t have the least secure credit card system, we certainly do not have the most secure that is currently available and the real frustration is that, having mandated a fairly dramatic change to the process, we didn’t mandate the change to the best then-available method!  Read on…