Part 1 of a four-part series by Robert Lawson – Senior consultant, RTG This article is the first of a four-part series analyzing the retail industry’s software companies’ evolution through acquisitions. Each part of the series will focus on one of the following perspectives: I. Retailers’ Perspective II. Software Vendors’ Perspective III. Consultants’ Perspective IV. […]
Author Archives: admin
Process Improvement
By creating the new position of Senior VP of Operational Excellence, Target gives due importance to the concept of ‘process improvement’ in retailing. In recent years, we have been hearing buzzwords in the retail industry like ‘customer centricity’, ‘omni-channel’, ‘social media’ and Cloud Computing. Retailers have been placing much emphasis on software and hardware to […]
SaaS and Business Continuity
From the Principal’s Office In this issue we take a look at software as a service (SaaS) from the perspective of the SaaS software delivery architecture as an enabler to business continuity in the event of a shutdown of operations at a business corporate headquarters. Bob Amster – Principal, RTG SaaS and Business Continuity […]
Do you speak English well?
From the Principal’s Office In this issue we take a look at the future role, and longevity of the traditional CIO, and at the proper use of the English language (Amster’s pet peeve). Is there a future for the CIO? In discussing the current trends in information systems and technology, one of our very senior […]
A Mish-Mosh of Things
From the Principal’s Office This is the first Newsletter of the new year! It will be an interesting year, indeed. Enjoy and let us know what you are thinking, send us your comments. Bob Amster – Principal, RTG Well, we were at the NRF Conference and met old and new friends saw some new things […]
Item-level RFID Is Not Dead, It Is Essential
From the Principal’s Office This is our last newsletter before Thanksgiving, Black Friday, Cyber Monday, Christmas, Chanukah, New Year, my birthday, and the NRF Conference. To all our clients, friends, colleagues, we extend our wishes for a prosperous holiday season. We’ll see many of you at the Jacob Javitz Center in New York in January. […]
A quick look at how rapidly our technical world is changing
From the Principal’s Office It hit me recently again that technology, even confined to the products and services offered just to our industry is moving so fast that it s makes it difficult for those of us who have to keep up with it and understand it (CIOs and Consultants alike). There are consequences, but […]
Omni-channel retailing spawns the omni-channel conundrum
From the Principal’s Office Retail sales have been soft in most markets with the usual bright exceptions here and there. A man with a lot of security experience but absolutely no retail business experience was named the CIO of Target following the security breach. Knee-jerk reaction? Mobile POS sans traditional POS registers will become more […]
dealreporter.com
Bob Amster was quoted in an April 2014 issue of dealreporter.com regarding payment systems and mobile POS.
Credit Card Data Security is a boring subject but necessary – Hello chip-and-pin technology!
From the Principal’s Office Well, the NRF conference was unimpressive, or I missed all the good stuff. That notwithstanding, I see a resurgence in software development companies bringing POS and Merchandise Management software packages to the market. You will recall that the particular sector went through some consolidation in the past few years as one […]