Services / Expertise

Together with its affiliates, RTG provides a wide range of consulting services focused on the “mission critical” needs of its clients. They include the following (select topic or service to learn more):

Customer Relationship Management (CRM)

Retailers continuously try to maintain and improve their interaction with customers and potential customers, irrespective of the channel through which those customers might buy. We work with retailers to asses their state of CRM, to evaluate and eventually...

Distribution & Logistics (Supply Chain)

Some of us spent many years working in retail companies that imported, tracked, received, tagged, sorted, re-packed, and distributed their products to hundreds of stores daily into and out of distribution centers from coast to coast. Our practical experience...

e-retailing

Omni-channel retailing has effectively made ecommerce an integral part of doing retail business. We work with our retail clients to align ecommerce with traditional brick-and-mortar into a unified ecommerce architecture and organization.Business...

Emerging Technologies – iPad, Tablets, Mobile implementations

'Mobile’ has become a ubiquitous concept in retailing. We work with our retailer clients to provide design, software selection, and implementation services in what continues to be an essential technology as well as an additional selling channel.Develop t...

Emerging Technologies – RFID

Item-level RFID has been a long-overlooked technology with high potential and numerous use cases. It’s time is here and we will work to introduce retailers to this powerful technology to improve their inventory management, their omni-channel effectiveness, a...

Financial Management Systems

Many retailers are reassessing their financial management systems including budgeting, AP, GL, Fixed Assets and more. We provide financial package selection and implementation management services as needed.Bank Card Credit Authorization and Draft...

In-store Systems

From simple POS, to digital signage, to fitting-room magic mirrors, the store environment has evolved into a mélange of technologies, all making the shopping experience customer centric and more pleasant. Our cadre of store systems consultants works ...

Information Technology Planning & Implementation

Technology changes quickly and the planning horizon has shortened commensurately. But IT departments must lay out their roadmap to both select solutions appropriately and in the correct sequence, and to keep the rest of the enterprise informed as to where...

Investor Due Diligence Support

One specialty of RTG's is the ability to work with private-equity firms to contribute to the due-diligence effort by conducting an early assessment of the state of IT at the target company, pre-investment.IS Applications and Technology Assessments...

Management Consulting

Given of more than 30 years of practical experience per consultant, we are amply qualified to provide general strategic and tactical counsel to our retail clients. Engagements can be of short duration, or based on retainer, whichever is more convenient...

Merchandise Management

Retailers plan, buy, price, inventory, sell, replenish, analyze and start all over. We are positioned to understand what the software marketplace offers, what solutions are appropriate for the retailers and assist in defining the need, selecting, and...

Process Improvement

All processes are not automated. But most processes can use improvement (kaizen). We specialize in process improvement combining automated with manual where appropriate, and streamlining those processes to reduce operating cost, to improve process cycle...

Project Management

With years of practical experience leading projects of all types and complexity, we have acquired and honed our project management skills, and we all know how proper management can make the difference between success and failure of a project. We have...

Telecommunications

The systems that retailers implement today rely more and more on a reliable telecommunications infrastructure that may include private and public networks, Wi-Fi, LAN, WAN, voice and data and the demands for speed and up time continue to rise. We are...